Collecting and Using Your Personal Data
Types of Data Collected
We may ask you to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include personal contacts and other sensitive information like NRIC / FIN / ID documents and bank details.
Aside from manual submission of personal data, online usage data is collected automatically when using the website.
It may include information such as your device type, Internet Protocol address (e.g. IP address), browser type, browser version, the webpages that you visit, the time and date, the time spent on those pages, unique device identifiers and other diagnostic data. The same may also apply to your mobile when accessing our website.
Tracking Technologies and Cookies:
These cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. It aims to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use our website or online services. We monitor and analyze the performance, operation and effectiveness of our platforms as well.
Use of Your Personal Data
DGP may use Personal Data for the following purposes:
To provide and maintain our preschool services.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us..
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To attend and manage your requests.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our preschool services, curriculum, marketing and your experience.
Personal information may be automatically shared with Service Providers. When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Retention of Your Personal Data
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
DGP will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of preschool services, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at DGP's operating offices and in any other places where the parties involved in the processing are located.
Disclosure of Your Personal Data
Under certain circumstances, DGP may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements:
DGP may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of DGP
Prevent or investigate possible wrongdoing in connection with DGP
Protect the personal safety of students or the public
Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
DGP does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. We rely on consent as a legal basis for processing your and your child's information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.